Simon T3 Patroller ESVs: ROI, Increased Efficiency, and Reduced Carbon Footprint
Simon Sees Increased Presence, Improved Customer Relations, Reduced Operating Costs, and Carbon Emissions Reduction Benefits
Simon Property Group has deployed approximately 100 T3 Series Electric Standup Vehicles (ESVs) at its properties around the country. T3 Motion, Inc. has estimated that, by replacing dozens of gasoline-powered vehicles nationwide, Simon Property Group’s savings over three years will be approximately $3.2 million with the T3 Motion clean-energy vehicles. T3 Motion, Inc. conservatively estimates the operating costs of one petroleum-powered vehicle utilized for retail property patrol applications averages between $15,000 and $20,000 annually.
Simon Property Group is the largest public U.S. real estate company and operates regional malls, Premium Outlet Centers, The Mills, community/lifestyle centers and international properties with ownership or an interest in 260 million square feet of gross leasable area in North America, Europe and Asia.
With its deployment of the T3 Series vehicles, Simon Property Group steps into the future of retail and lifestyle center community relations and public safety. It also continues a commitment that earned the company recognition by the U.S. Environmental Protection Agency as a 2008 ENERGY STAR Partner of the Year.
“In addition to cost savings, each T3 will reduce our carbon footprint by over five tons annually,” said George Caraghiaur, Vice President of Energy Services at Simon Property Group.
Public safety is an around-the-clock job in many areas across America. Fuel is a significant cost factor for security and law enforcement patrol-based operations. The zero-gas-emission T3 Series is ideal for parking, perimeter and interior patrols for retail and lifestyle centers. With the deployment of T3s for parking lot patrols, retail property owners like Simon Property Group have seen decreases in thefts, vehicle thefts, vandalism, and assaults, reduced insurance claims, and reduction in shrink.
Additionally, security personnel riding a T3 Series are much more approachable by customers than car or SUV-based patrols, often leading to positive community relations interactions with the public. In fact, Simon Property Group officers are routinely asked to pose for pictures with shoppers and families. Retail and private security agencies using T3 Series ESVs for parking patrols have experienced increases in customer confidence regarding safe and secure shopping zones along with increases in customer traffic, helping to create environments for increasing revenues.
“For Simon, the benefit of the T3 Series vehicles for us has been threefold—Increased presence and improved customer relations, reduced operating costs, and an annual reduction in our Carbon footprint,” said Russ Tuttle, Vice President of Corporate Security and Emergency Management at Simon Property Group. “Any time we can decrease our costs yet increase our efficiency, it makes a great deal of sense for Simon to utilize technology like the T3s nationwide. Our customers seem to interact more with our officers and appreciate the fact that the electric T3s are zero-gas emissions.”
Reno-based REMSA Sees Dramatic Results in T3 Patroller Deployments
REMSA Notes Faster Response Times, Elevated Platform Visibility, and Ease-of-use in Heavy Crowds
T3 PATROLLER ESV: FIRST RESPONDER T3 Series Customer Overview:
REMSA (Regional Emergency Medical Services Authority) provides medical services from Advanced Life Support to Basic Life Support to approximately 500 annual events throughout the Reno, Tahoe, and Northern Nevada. Many special events on the REMSA schedule are one to two weeks in length, requiring daily deployment in crowds ranging from 50,000 to 200,000.
Sample of Annual REMSA Special Events Schedule:
Reno Rodeo, Reno-Tahoe PGA Open, Hot August Nights, Burning Man, Reno Championship Air Races, Best in the West Rib Cook-off, Nevada State Fair, Farmers Market, etc.
REMSA Improved Response Results:
REMSA views T3 Series electric stand-up vehicles (ESVs) as an asset—where has it been deployed, it has been effective. The T3s have become a tool that is invaluable to the agency. The T3 Series ESVs provide REMSA with:
*Faster response time to the patients at special events because of the heavy congestions within the venues.
*Elevated operator platforms that enable REMSA to visually identify to reporting party, police, security, and fire responders.
*The ability to safely maneuver through the crowds due to its three-wheeled, wedge-shaped design and emergency lighting, siren, and yelp horn features.
Multi-story, Multi-venue Response that Reduces Fatigue for REMSA Crews:
When REMSA provides medical services on the T3 Series ESVs in the Reno/Sparks downtown venues, most casinos will allow REMSA to respond with T3s into the casinos, straight into the elevators, and right into the hotel rooms to the patients with all their medical gear. This is a great advantage for REMSA crews for they do not have to carry all the heavy gear through the casinos when responding to a call. This agile response tool enables REMSA to be on-scene quickly and be able to respond from casino to casino without fatigue. In large venues, REMSA teams travel approximately 40 miles a day responding from call-to-call. By deploying T3s, this also reduces the fatigue factor for the crews that used to ride mountain bikes instead.
REMSA Life Saving Tool:
Since the deployment of the T3 Series ESVs, REMSA has had four successful cardiac arrest resuscitations when responding on with the T3s. In both 2007 and 2008 at the Reno Championship Air Races, REMSA
had cardiac arrests in the venues. Both times, crowds were in the thousands and the responding crews were on the T3s and were the first on-scene. Because of rapid response through heavy crowds on the T3s, REMSA had successful resuscitations in both cases.
In 2007, during an event in Reno downtown venues, REMSA responded to two cardiac arrests; each cardiac arrest was at different end of the venues and the calls were back-to-back. The crews responded on the T3s and had successful resuscitations. Before utilizing T3s, REMSA would have responded on bikes and this would have fatigued the staff and increased the responding time to the patients.
Surprising REMSA Public Relations Tool:
For REMSA, the PR factor has been both surprising and tremendous. At many large REMSA-staffed events, many attendees come from all over the nation and the world. Most the visitors do not know who and what REMSA is. Since unveiling the T3 Series ESVs, several times a day people ask REMSA crews to stop for a photo. Once the crews stop, it has lead to all kinds of questions about the T3s. These interactions with the public have grown into questions about REMSA itself—what does REMSA stand for, what services they provide, how does REMSA like using the T3s, and even how can someone apply to work for REMSA. This unexpected promotional ability has furthered REMSA’s awareness by the public it serves at special events and venues throughout the year.
REMSA Adds to Its First Responder Fleet:
For REMSA, the T3 Series ESVs have become a welcome and vital asset to the agency. The T3s have increased REMSA’s response times, reduced personnel fatigue, and have become a fantastic public relations tool. REMSA’s pioneering approach to event medical care through deploying the T3s has paid off for not only the agency, but also for the patients whose lives were saved as well as all the patients who have been treated by REMSA crews on the T3s.
Results Include 230% Increase in Patrol Areas + 12% Reduction in Violence and Petty Crime
As part of a nationwide campaign to reduce crime, T3 Motion's T3 Patroller ESVs were recently tested by various police departments and municipalities throughout France to determine their viability as an alternative and enhancement to foot patrols.
The trial, which began in July 2011, included accumulated GPS data from foot patrols over a number of months prior to commencing the three month test period with T3 ESVs. During this time, French officials were given the opportunity to assess the effectiveness of the T3 electric standup vehicles as they relate to community policing.
The trials were carried out and managed by both the National and Municipal Police on the West Coast of France, with assistance from T3 Motion’s French distributor, Feel Green. At the end of the test period, accumulated data indicated that the use of the T3 ESVs resulted in greater coverage of patrol areas, with some departments showing an increase of over 230%.
Prior to the trials, GPS data showed, on average, foot patrols covered 89 patrols from Point A back to Point A over a set period of time. During the trial period, with the same number of officers using the T3 ESVs, the patrols increased to 220.
The Ouest-France newspaper reported that T3 ESVs were used to increase the number of law enforcement patrols deployed in Nantes to prevent shoplifting, noise complaints, and drug possession. A significant impact on the reduction of crime is attributed to the vehicles, with 23 arrests for drug possession during the summer season alone. The newspaper also reported that the Chief of Police from the Western Region National Police was impressed by the T3’s adaptability in urban areas, and the resulting heightened communication between police and citizens.
According to Feel Green’s Yannick Simon, use of the T3 Patroller ESV has reduced the incidence of violence and petty crime by approximately 12% overall. He adds that the vehicles have been positively received by both the public and police personnel. While some officers were initially resistant to riding the vehicles, they were soon sold on the concept.
As T3 Motion CEO Noel Cherowbrier pointed out, gaining the acceptance of the end user (in this case, the police officer in the field) is the most important step in demonstrating the clear operational benefits to the authorities and public alike.
The T3 Patroller ESV is an all-electric, zero-emissions, green vehicle that was designed specifically for Law Enforcement and Security applications and is capable of travelling up to 16 mph/25 km/h for patrolling and rapid response.
The vehicle features a three-wheel design and low center of gravity that provides enhanced stability for easy operation. Its zero degree turning radius and streamlined profile allows access to restricted spaces, such as elevators and narrow corridors. The T3’s 9-inch/22.9 cm platform, bright lights, and siren package provide officers with high visibility and a commanding presence.
Unlike most electric vehicles, the T3 ESV is equipped with two swappable power modules for convenience and range, and can be deployed 24 hours a day with no downtime for recharging.